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Thank you for the new generator install and set up. Looks great and your install staff was very professional and efficient. No need for use yet but feel relieved from worry if we lose primary electrical power. Tom Anderson gave us very informative and professional answers and advice related to install and backup sump pump which made me confident he was a pro. I sent texts to Santina and she always answered me in a timely manner. Thank you again.
Just had a generator installed. Ander scheduled this, and although they had to come out here on the tail end of a 10-12 inch snow drop (part of winter storm Izzy) they kept their appointment and did the install. I think that this does say something exceptionally positive about Anderson's reliability and dependability.
I didn't get the name of the gentleman who worked outside, but he certainly braved the elements to get the job done.
Add to that Kevin who was as much of a gentleman as he was an electrician. When we asked that masks be worn in the house, he showed sensitivity for concern and always had a mask on in our presence. (I don't really care about other people's feeling about masks. What this is about is keeping a customer happy, which he did.)
Kevin is rated at a 5. Too bad there are no higher numbers or I would rate him even higher. Easily a five for the outside person also
I am exceptionally impressed with Anderson. What I got for the price I paid was roughly once-and-a-half more than what I had been quoted by other companies. In the end, I had a generator that would supply power to almost my whole house, a job accomplished on time, and pleasant employees. Hard to ask for much more than that.
We had Mike come today on a two foot snow day to change our battery charger and our battery on our generator. He was so nice and kind and did such a great job on such a cold day. Came earlier than expected which was great. I love the service I do get at Anderson. Mike was exceptional and a great employee. I'm a retired Human Resource Manager and enjoy when I see an employee that is personable and kind to its customers.
